SHIPPING + RETURNS

Order Processing and Shipping

Payment methods available for your order are displayed securely at checkout. Please provide the correct billing and shipping addresses when you complete your order.

Orders are typically processed the same day or within 24 hours. Usually, if an order is placed by 1:00 PM Monday through Friday, it is shipped the same day. Online orders are not processed on Saturdays or Sundays.

If an item you order is out of stock, you will be contacted promptly by email. Once shipped, an email will be sent with your order tracking number.

Shipping

USPS Standard Shipping is $12.00 for delivery within the United States. Free USPS Shipping is available for orders of $150.00 or more. Delivery time depends on the destination.

Please allow 24 to 48 hours for processing and shipping. You will receive an email confirmation when your order has been processed and shipped.

Returns

If you aren't happy with an item, please contact us within 30 days of delivery and we will be glad to arrange a return for store credit. All returns are for store credit only. Items must be returned in original packaging with tags and must be unworn and unwashed. Shipping is not refundable unless we have sent you a defective item. The customer pays the shipping charges for exchanges. Sale items are not eligible for return or exchange.

For return assistance, contact sales@thesandboxboutique.com or call 423-756-7655.