Refund policy

Returns and Refunds

If you aren't happy with an item, please contact us within 30 days of delivery and we will be glad to arrange a return for store credit.

All returns are for store credit only. Store credit is issued after we receive and accept an eligible return.

Items must be returned in original packaging with tags and must be unworn and unwashed. Shipping is not refundable unless we have sent you a defective item. The customer pays the shipping charges for exchanges. Sale items are not eligible for return or exchange.

For return assistance, contact sales@thesandboxboutique.com or call 423-756-7655.